My stanley Account

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Having a Stanley Account gives you
access to:

  • Speed up checkout

  • Follow orders and returns

  • Saved items in your wishlist

  • Book store appointments

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You can contact the Client Service at the following number, or send us an email by clicking on the Contact link.

+91 8296872300

10:00 am - 8:00 pm,

from Monday to Saturday

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Stanleypersonal.com ensures that every transaction you conduct with us takes place in a safe and secure environment. We value the trust you place in us. Please read this document on payments and how we ensure security.

What are the payment options that Stanley Personal provides me?

At Stanley Personal you can shop with any of the following options

1. Visa, Mastercard and American Express Credit Cards.

2. Debit cards for more than 50 banks.

3. Credit Card EMIs (with such banks that participate as on the date of transaction)

4. We currently support Net banking for all major banks like ICICI, HDFC, Citibank, SBI, Axisetc.

5. UPI

6. Stanley Personal Gift Cards and Vouchers

7. Wallets

Do you offer Payment on Delivery options (Cash / Card)?

No, we do not offer cash on delivery/card on delivery as payment options.

How do I buy a product on EMI?

You can buy a product on credit card EMI provided your bank and credit card supports this option.

What should I keep handy for my online transactions?

1. For Credit Cards keep your card which has the details of card holder name, number, CVV and expiry date. Apart from this you also need to have your 3D secure password / online authorization code (“OAC”) or One Time Password, as applicable.

2. For Debit Cards keep your card which has the details of card holder name, number, CVV and expiry date. You will be redirected to the bank site for 3D secure authorization. So keep your OAC or IPIN handy as well.

3. For Net Banking you need to keep your account number as well as your password/IPIN handy.

Is it safe to use my credit card, debit card or net banking?

Absolutely. Shopping with Stanley Personal is completely safe. Transactions with Sofas and more are via the industry-leading payment gateways, which are VeriSign Secured® as well as PCI compliant. The Payment gateways are compliant with the global information security standards defined for organizations that handle cardholder information. Be assured that your card or account information is encrypted as it travels over the Internet making it well and truly safe.


Does Stanley Personal store my card or account information?

Stanleypersonal.com does not collect or store your account information at all.

Will I be asked to share card information, account information or passwords over the phone or email?

The Stanley Personal team will never request you to share any of your payment details over email or phone.

How will transactions on Stanley Personal appear on my Credit Card / Bank statements?

All transactions on stanleypersonal.com will be under the heading of Stanley Retail Ltd on your Credit Card / Bank statements.

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